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Cultural competence is widely recognized as a fundamental aspect of quality in human services. It is an evidence-based practice proven to reduce disparities and promote equity. While the evidence suggests its efficacy, many organizations continue to struggle to integrate cultural competence into their policies, structures, practices, and procedures. This session will provide a conceptual framework and definition of cultural competence and examine what they mean for The Arc New York State Office and chapters. View the definition and framework on the NCCC website.