Since January, people supported by AHRC Nassau Day Services have participated in digital literacy training sessions as part of a $20,000 Digital Literacy Grant from The Arc of the United States, The Arc of San Francisco, and AT&T.
In total 345 people completed digital literacy training, a figure well above the 250-count required by the grant. This achievement was the result of thoughtful and collaborative coordination across departments.
The curriculum covered topics including navigating websites, understanding the differences between Mac and PC products, iPhone and Android devices, and recognizing online misinformation. It also addressed online safety and fraud.
The program was led by MJ Zayas, Grant and Enrollment Coordinator, with support from Amy Yeung and Sue Limiti, Activity Specialists in Day Services, and Kate Zimmerman and Samantha Rodonis from the Personal Outcomes Measures Department.
The reception from people supported was overwhelmingly positive, mainly because “there is interest in using digital platforms, but more often than not this [disability] community is not included in the waves of progression of digital ecosystems, which it the opposite of digital equity,” said MJ.
MJ also pointed out that digital literacy is a precursor to independence in today’s hyper-connected world as everything, from applying to a job to accessing services, typically requires access to the internet and online portals. They mentioned that people supported are already using such devices, and that training sessions supplement their experience.
“I think they felt included,” said MJ. “They are already using iPads, mobile phones. Many are using computers or laptops within their homes. Being a part of something that they want to learn but are now actually given the experience to learn it.”
During these one-hour sessions people were able to deepen their understanding of daily digital experiences. The sessions were so well received that MJ is coordinating with Sue and Amy to purchase iPads for people interested in using devices but don’t currently have access to one. The iPads will be prioritized for people seeking employment or more independence. Ten iPads are expected to be distributed to selected individuals in mid-October.